Privacy Policy

Your privacy and security are our highest priority. Read below to understand how we secure your data.

1. Information We Collect

Account Data: Email address, passwords, and security settings during registration.
KYC Information: Official documentation, name, date of birth, and identity proofs to satisfy regulatory requirements.
Financial Data: Deposit references, transaction history, and wallet details.
Technical Info: Browser specifications, device types, operating systems, and IP addresses.

2. How We Use Your Information

To operate, optimize, and maintain all trading, wallet, and support systems on Bitnote X.
To process deposits, withdrawals, and trade matchings seamlessly.
To enforce security guidelines, audit accounts for fraudulent behavior, and prevent duplicate requests.
To comply with global regulatory, anti-money laundering (AML), and know-your-customer (KYC) frameworks.

3. Data Security & Storage

All user records are highly encrypted both at rest and in transit.
Advanced firewall systems and secure cloud network controls isolate all production database transactions.
Bitnote X implements automatic brute-force login protection and secure token sessions.
Your credentials and passwords are irreversibly salted and hashed; no raw passwords are ever stored.

4. Data Sharing & Third Parties

We strictly NEVER sell, rent, or trade your personal information to third parties.
Information is only disclosed to compliant third-party payment processors or legal entities when mandated by law.
Any sub-processors used are fully bound by matching confidentiality and security guidelines.

5. Your Rights & Options

You have the right to inspect, correct, or request updates to your stored personal details.
You are fully responsible for maintaining current, valid details to prevent account locks.
You can configure optional multi-factor authentication (MFA) parameters inside your Security panel at any time.

Bitnote X Data Pledge

We operate fully decentralized database policies and isolated transactional microservices to ensure that your financial details, trading history, and balance parameters remain fully secure and immune to unauthorized interception.

For support, please connect directly with our Support Desk.